Crystal Clear Satellite and Television installation services

Frequency settings

As your sky digibox is intended for use in the UK, the pre-set frequency is incorrect for Spain. You may have to re-set the frequency if you see either of the 2 following messages on you TV screen.

"Searching for listings please wait"
"No satellite signal is being received"

Please note that after a power cut these instructions may also be needed

First try step 1, if this fails carry out step 2
If this also fails try, 2 or 3 times more then contact Crystal Clear Satellite TV

Disconnect the digibox from the power supply and re-connect after 30 seconds. With the red standby light on, wait a full 5 minutes. Press the blue button marked "sky", you should now have the sky welcome channel and can now watch all available channels
To re-set the frequency, please carry out the following procedure

On your sky remote control
Press SERVICES
Press 401 then SELECT
The top line on the screen should now read INSTALLER SETUP
Press 2 (default transponder)
Using the number keys change the frequency setting to 12.129
Move down one line using the green arrow below the select button and change the polarization to V using the right green button next to the select button
The Symbol rate (Mbaud) setting should read 27.5
The FEC setting should read 2/3
Again using the down arrow move to SAVE NEW SETTINGS & press SELECT
The screen should now be showing the INSTALLER SETUP menu
Then press no 5
The screen should now be showing MANUAL TUNING
Using the down arrow move to FIND CHANNELS & press SELECT
The lock indicator should say OK
Press SELECT 3 more times then BACK UP 4 times to return to television

Alternative transponders for stronger channels in your area

Please note to add other channels repeat above procedure changing frequency settings for the strongest channels, pressing yellow button to save before returning to television